Frequently Asked Questions
Maybe you have a few questions. That’s okay; most people do. Here is a quick collection of some of the questions people ask us, along with our answers. If you still have a question, don’t hesitate to contact us anytime. We would be happy to answer it for you.
Q: What’s a mobile notary public? Do I need one?
A: A notary public is an officer appointed by the state to be an impartial witness to legal documents. Helping to prevent fraud by proper identification of the signer. Many banks and shipping stores have Notary Publics on staff, and a mobile notary travels to you, oftentimes on evenings and weekends.
Q: Is it more expensive to hire a mobile notary through Notary Pin than to find one myself?
A: This is what makes us stand out from the traditional method of hiring a mobile notary: Our pricing structure allows for a Discounted Travel Fee. This is the main cost when calling for quotes for a mobile notary in your area. We find the closest mobile notary to you, giving the notary a convenient job with shorter travel times, while also keeping the travel costs down for you. And the more notarizations you have, the lower the travel fee gets.
Q: Are mobile notary fees more expensive than Banks and UPS notary costs?
A: In some cases, it can be cheaper to hire a mobile notary. Since mobile notaries travel to you, they will need to be compensated for their time, travel, and gas. This is the most costly part of hiring a mobile notary. Notary Pin has a pricing model that discounts the travel fee with each notarization you need. The more signatures you notarize, the less you pay in travel fees. With us, the travel fee could be waived completely. Learn about our Pricing Model and find out how much a mobile notary costs with Notary Pin.
Q: How do you find a mobile notary near me?
A: Great question! We have a network of over 100,000 Mobile Certified Notary Publics across the nation. When you tell us where you’d like us to meet, we send a notification to all the notaries in the area. Our notaries respond with their availability and we filter through their skills, additional training, and ratings to get you the best notary for the type of documents you need notarized.
Q: What’s a Notary Loan Signing Agent? How are they different from a Notary Public?
A: Loan Signing Agents MUST also be a Notary Public, but a Notary Public isn’t always a Loan Signing Agent. Loan Signing Agents have specialized knowledge of mortgage and loan documents and know what is required for proper signing and completion to be approved for funding. Improper signing of loan documents can cause delays in funding and county recording, and cost you in interest rate-lock extensions for each day that passes. Loan Signing Agents also carry additional insurance and are background checked, which is not a requirement to become a Notary Public. If you’re considering going to the UPS store to save money on signing Loan Documents, we hope you reconsider and allow one of our notaries to get it done right the first time. This will save you much more in time and money.
Q: What form of ID does a notary accept?
A: Any government-issued Photo ID is acceptable. Driver License, Passports (Foreign & Domestic), Military ID, Permanent Resident Cards, Police ID, etc.
Q: Can you notarize a document without an ID?
A: The law varies by state, but in most cases yes. California requires two credible witnesses that personally know the signer. The credible witnesses will need to have a valid ID.
Q: What if the signer has a disability and cannot physically sign?
A: This varies by state, but in most cases you can perform a signature by mark. Either drawing an “X” or placing a thumbprint on the signature line. In California, this requires two credible witnesses that will sign alongside the mark and can claim that the signer is in fact the person who’s mark appears on the document. The notary also cannot notarize the signature of a person who is not of sound mind. This is at the discretion of the notary and the notary must use their best judgement.
Q: Is there any obligation when I submit my information?
A: There is absolutely zero obligation for you. Once you tell us a bit about the time, location, and documents you’re notarizing, we give you a free no obligation quote. From there, it’s 100% your decision on whether or not you’d like to book a mobile notary with Notary Pin. We’ll let you decide what’s right for you.
Q: What if I need to cancel or reschedule an appointment? Is there a cancellation fee?
A: We offer Free Cancellations & Rescheduling up to 1 hour before the scheduled appointment time. If a notary goes to meet you at your location and does not perform notarial services, they will still need to be compensated for their time, gas, and travel. You will receive a partial refund and are only charged the travel fee, or we can credit this fee towards a rescheduled appointment.
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